|
AHF Receives A PERFECT
Score On 2010 Client Survey
August 2nd, 2010
American Homecare Federation, Inc. (AHF), a specialized
homecare pharmacy serving individuals and families
living with a bleeding disorder, is proud to announce
the results of our 2010 Client Satisfaction Survey.
We at AHF take great pride in the
quality of service that we consistently provide to each
and every client we work with. The outcome of our survey
is evidence that our families appreciate and depend on
our unique and personalized service. We feel the numbers
speak for themselves.
100% Client
Satisfaction!
100% of those who responded answered “Yes, I am
satisfied with the programs and services provide to me
and my family by AHF.” We are able to say we have 100%
Client Satisfaction not only because of the responses we
received from that one question, but because we received
a perfect response on all, 100%, of our questions! This
type of response is extraordinary. Our entire staff is
ecstatic that our clients recognize and appreciate all
our hard work!
Nancy Walmer, our Manager of Client
Services, commented, “This is what it is all about for
us. We always say that if we can make life just a little
bit easier for our families, that is all that matters.
It means we are doing our job. But then to hear that all
our clients had nothing but good things to say, it
really moves you. Our families mean the world to us!”
Here are additional responses:
100%
Answered YES to:
I feel that AHF truly cares about my well-being.
100%
Answered YES to:
AHF has improved the quality of my life.
100%
Answered YES to:
When AHF delivers clotting medication(s), it arrives
when I need it AND it contains the medication(s) and
supplies I have ordered, in excellent condition.
100%
Answered YES to:
I feel that AHF protects the privacy, security and
confidentiality of my health related information.
100%
Answered YES to:
AHF is an essential part of my treatment plan.
100%
Answered YES to:
I WOULD RECOMMEND AHF’S SERVICES
AHF Is Now Multilingual!
August 1st, 2010
American Homecare Federation, Inc. (AHF) is proud to
announce that we are now able to offer our same
personalized and unique services to individuals and
families who speak 25 different languages!! Spanish -
¡no hay problema!; Italian - Nessun problema; French -
pas de problem; Polish - Nie ma problem; Ukrainian -
Немає проблем; Chinese - （表示乐于相助或事情容易做); English – No
problem!
If you know of anyone who may benefit from our services,
please give us a call and help us spread the word. As
always, AHF is happy to help.
AHF, founded in 1989, is a specialized homecare pharmacy
for individuals with bleeding disorders and other home
infusion therapies.
|
